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Our Process

The HCG Experience

Our passion is centered on our relationship with you and our service is guided by our family’s values. Dedicated in every aspect, our promise is to serve you with the utmost integrity, respect and accountability.

Our process is built on ‘long-term consultation’ to garner a deep understanding of your business and over time, adjust and recommend the employee benefit programs that deliver what you need.

Let our family guide you to a better solution through our hands-on process:

  • Deep dive. Conduct a discovery meeting to understand your business.
  • Research. Provide multiple options based on your business needs.
  • Recommend. Present and review detailed proposals.
  • Communicate. Educate your employees.
  • Engage. Actively resolve day-to-day questions, issues and needs.
  • Build. On our learning and relationship year after year.